• We are looking for an IT Support Lead to join an international energy and shipping group based in Dubai. The role combines hands-on IT support with team coordination. You will be responsible for supporting end users, managing IT equipment and accounts, troubleshooting software and hardware issues, and coordinating a small technical team. Key responsibilities: • Purchasing and setting up laptops, mobile phones, monitors and other user equipment • Setting up and administering user accounts and Microsoft Office 365 • Installing and supporting software across Windows, MacOS, Android and iOS devices • Supporting office telecom equipment and coordinating technical issues with vendors • Managing and coordinating a team of 3--4 IT specialists Requirements: • 5+ years of experience in IT Help Desk, IT Support or a similar role • Strong hands-on experience with Microsoft Office 365 and Active Directory • Experience with corporate antivirus/security solutions • Knowledge of Windows Server 2016--2019 • Experience with telecom equipment and Microsoft Office administration • English and Russian is required • Bachelor's degree in IT or a related field

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