Information Technology Systems Analyst
at
Pelican Technical Services
berlin, Berlin, Germany
-
Full Time
Start Date
Immediate
Expiry Date
10 Feb, 27
Salary
50000.0
Posted On
12 Nov, 26
Experience
4 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services
Description
Provides administration for the Active Directory System and Windows servers including user access, configuration and setup.
Helps administer the corporate backup solution, including creation, modification and validation of backup jobs.
Manage the implementation of business-relevant IT projects and initiatives.
Manages vendor relationships for software and hardware, including price negotiations, lease-buyout decisions, system assignments and software capabilities.
Provides administration for the Pelican email system including user access and setup.
Handles service requests from management and end-users related to new installations, changes, break/fix, and troubleshooting.
Provides support to end users with systems and software problems and questions.
Maintains help desk applications and processes help desk tickets.
Helps manage the corporate infrastructure monitoring system which includes setup and management of notifications for all global systems.
Develops procedures, tutorials, training guides and documentation.
Proactively provides patch management and upgrades to ensure the highest level of support and security.
Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement.
Follows safety guidelines and procedures in accordance with the job.
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