Infra Tech Support Practitioner at Accenture

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Veritas NetBackup Administration, Azure, AWS, Backup and Recovery, Disaster Recovery Planning, Server Management, Network Management, Troubleshooting

Industry

Business Consulting and Services

Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Veritas NetBackup Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing both remote and onsite support for configured backup services across on-premises and cloud platforms. You will work within a defined operating model and processes, ensuring that backup infrastructure and associated systems function optimally. Your responsibilities will include troubleshooting backup failures, managing restore operations, ensuring compliance with backup policies, and collaborating with team members to enhance system performance, reliability, and data protection effectiveness. Roles & Responsibilities: Expected to be an SME in enterprise backup and recovery solutions. Collaborate with and manage the team to perform backup operations effectively. Responsible for team decisions related to backup configuration, capacity planning, and compliance. Engage with multiple teams and contribute to key decisions impacting server and database backup strategies. Provide solutions to backup-related problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor backup system performance and implement improvements as necessary. Manage server and database backups across on-premises and cloud environments. Ensure Capacity, Configuration, and Compliance (Power C) governance across backup platforms. Perform monitoring and troubleshooting of backup failures. Responsible for full and partial backup execution and validation. Conduct compliance testing of backups to ensure recoverability. Execute restore operations for servers, databases, and applications. Participate in Disaster Recovery (DR) testing activities. Support recovery operations within isolated AWS-based recovery environments. Professional & Technical Skills: Must To Have Skills: Proficiency in Veritas NetBackup Administration. 3–5 years of experience with NetBackup, Azure, and AWS. Strong understanding of server and database backup and recovery processes. Experience with disaster recovery planning and execution. Familiarity with server and network management. Ability to troubleshoot hardware and software issues effectively. Additional Information: The candidate should have minimum 4 years of experience in Veritas NetBackup Administration. This position is based at our Bengaluru office. A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Responsibilities

Provide technical support and maintenance for production and development systems, focusing on enterprise backup and recovery solutions. Manage backup operations, capacity planning, and disaster recovery testing across on-premises and cloud environments.