LOCATION: Remote – This is a home based, virtual position that operates Monday-Friday from 8:30am-5:00pm EST. Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.

KNOWLEDGE OF JOB

• Ability to install, configure, and maintain server hardware, operating systems, and software is required.
• Knowledge of Microsoft server operating systems and Active Directory technologies including domain administration, Group Policy, DNS, DHCP, ADFS, Certificate Authority administration, etc.
• Knowledge of the file and printing services, Remote Desktop Services, WSUS, IIS, and other Windows server roles.
• Proficiency in shared storage administration and performance tuning (SAN/NAS/DAS environments).
• Knowledge of virtualization technologies (VMware 6.5+ and Hyper-V), clustering, high availability, fault tolerance, DRS, load balancing.
• Apply critical thinking to quickly identify problems and implement solutions with minimal downtime.
• Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance.
• Using logic and wholistic analysis identify the strengths and weaknesses of different approaches. Be able to qualify decisions with solid reasoning and justification.
• Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed.
• Maintain awareness of advances in information technology and developments in cyber security realms.
• Ability to communicate effectively both orally and in writing.
• Strong work ethic is required.

EDUCATION & EXPERIENCE REQUIREMENTS

High school diploma or GED required. Bachelor’s degree in Computer Science or related preferred.

• Minimum of 3 to 5 years’ experience providing technical support for Microsoft Server environment, Microsoft Exchange, Microsoft Azure
• Experience understanding and troubleshooting basic networking concepts
• Microsoft certification(s) or related experience in the field

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.
  RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL.
  SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
  DEADLINE FOR APPLICATION: Open until filled
  APPLY: Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/.
  Vaya Health is an equal opportunity employer.

Please refer the Job description for details