Infrastructure Advocate at Portainer.io

, , United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Infrastructure Management, Systems Administration, Platform Engineering, Communication Skills, Content Creation, Community Engagement, Demonstration Environment, Customer Advocacy, Risk Management, Budget Management, Video Production, Technical Writing, Social Media Engagement, Coaching, Messaging Development, Problem Solving

Industry

Software Development

Description

Portainer is looking for an Infrastructure Advocate, someone who’s lived the reality of enterprise IT operations and knows exactly what it takes to run critical infrastructure under pressure. This isn’t developer relations, and it’s not traditional marketing. It’s a peer-to-peer advocacy role where your real-world experience gives you the credibility to speak directly to our users. You’ve managed systems nobody thanked you for, survived endless change control meetings, juggled conflicting priorities, and stretched thin budgets. You’ve been told to “just make it work” while the security team blocked half your toolset. That’s exactly the background we’re looking for, because our users live in that same world. And here’s the key part: we want you to turn that lived experience into content - especially high-impact videos - that help our community understand the value of Portainer in an Enterprise context. Your job is to show, not tell: break down complex problems, share how you’d solve them, and become a trusted voice for infrastructure professionals everywhere. What you’ll do Develop messaging that speaks directly to the pain points of infrastructure and operations professionals. Your content will acknowledge their baggage and show that Portainer understands their reality. Create content in multiple formats (blogs, videos, webinars, product benefit statements) that is easy to digest, to the point, and comforting in its authenticity. Build and run a demonstration environment that reflects how enterprise IT really looks (imperfect, political, and full of constraints) so that demos feel credible, not idealized. Engage in social media and community conversations under a Portainer-branded handle, answering questions and leading discussions as a trusted peer. Coach our product and marketing teams on the realities of customer environments, ensuring our internal messaging and roadmap reflect the world outside of our walls. Help shape website and product messaging so it speaks directly to our ICP and their day-to-day challenges. Who you are You come from customer-land, not vendor-land. You’ve been inside an enterprise IT operations team, ideally as an infrastructure manager, senior systems admin, or platform engineer in a traditional enterprise environment. You understand the realities of risk-averse, budget-constrained environments where perfection isn’t possible. You have strong communication skills and enjoy turning hard-earned operational lessons into clear, compelling stories. You’re comfortable on camera or in front of an audience, and you can produce content that feels authentic, not polished for marketing’s sake. You care about helping peers make safe, confident technology decisions. As Infrastructure Advocate, you’ll be the voice of the people we serve; shaping how we talk to them, how we show up in the market, and how we build our product. This is a chance to take your operational scars and turn them into a superpower, helping thousands of infrastructure professionals feel understood, supported, and confident in their journey. At Portainer, we don’t just offer jobs, we offer epic opportunities. Our benefits package is as flexible as our work culture. Expect a highly competitive salary, stock options, and insurance, while being part of a team solving some of the most exciting challenges in tech. 🌎✨ Since benefits can vary based on your location, we’ll tailor the perfect package to suit you, because the right talent deserves the right perks! 🚀 Let’s do this. Apply now!

Responsibilities

Develop messaging and content that addresses the pain points of infrastructure professionals. Engage with the community and coach internal teams to ensure alignment with customer realities.