Date: 14 Jul 2025
Location: New South Wales, AU

Company: The Smith Family

• Help young Australians to improve their long-term educational outcomes
• Permanent full-time position
• Based in Sydney CBD, with hybrid working arrangements

The Smith Family is a national children’s education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential by providing holistic, long-term support for their education.

ABOUT US

The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

We’re seeking an Infrastructure Architect & Service Delivery Lead to shape and drive the next phase of our cloud and infrastructure environment. This role blends technical leadership with strong vendor and financial accountability overseeing architecture across Azure, networks, and end-user platforms while ensuring services are secure, reliable and cost-effective.

Reporting to the Chief Trust & Security Officer, you will:

• Define infrastructure architecture and technical standards across cloud and hybrid platforms
• Lead service delivery across key vendors, holding them accountable to SLAs, costs, and outcomes
• Own end-to-end incident and escalation processes across infrastructure services
• Manage and optimise organisation-wide infrastructure and cloud spend
• Drive compliance, disaster recovery readiness, and operational governance
• Uplift internal capability through mentoring and setting clear delivery expectations

It’s a hands-on leadership role for someone who can think strategically but deliver with precision.