About the Role - Key Responsibilities:     

• Monitor the health and performance of the Laserfiche Cloud service, and take actions when required to correct problems. For example, restarting services, increasing system capacity, and adjusting process priorities.
• Monitoring for security events and investigating unusual behavior
• Assisting developers and technical support with troubleshooting
• Creating monitoring dashboards
• Installing OS and third-party software patches and updates
• Other miscellaneous systems administration tasks, like extending disks

About You - Essential Qualifications:

• Bachelor's Degree in Computer Science or related technical fields
• Minimum 4 years of operations experience is preferred
• Basic knowledge of AWS, Azure, or other public cloud computing systems. Knowledge of AWS is preferred.
• Intermediate-level knowledge of Windows and Linux systems administration
• Basic knowledge of computer networking
• Scripting ability in PowerShell and Bash