Infrastructure Contracts Coordinator at SOH Career Site

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

100557.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Management, Contractor Management, Building Maintenance, Operational Support, Minor Works, Procurement, KPIs, SLAs, Performance Monitoring, Stakeholder Leadership, Contract Administration, Budgeting, Technical Estimation, Problem-Solving, Communication, Governance

Industry

Performing Arts

Description

Job Status: Full Time, Ongoing Salary: Base salary of $100,557 per annum plus 12% Superannuation Contributions Applications Close: Wednesday 4th March 2026 at 11:55pm Role Enquires: recruitment@sydneyoperahouse.com Online Application Support: Frequently Asked Questions An organisation where diversity of thought and experience is valued, supported and respected. THE HOUSE The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community. The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care): Everyone feels welcome here. We better understand and connect with the community. We are future ready. We lead and inspire positive change. For more information about the Sydney Opera House please refer to our website. YOUR NEW ROLE Join us as an Infrastructure Contracts Coordinator and play a vital role in keeping our operations running smoothly. You’ll oversee preventative, corrective and reactive maintenance contracts, plus minor works - ensuring services are delivered safely, efficiently and on time. Collaborating with contractors and internal teams, you’ll build strong partnerships, align expectations and drive accountability. Using scorecards and KPIs, you’ll analyse performance, provide insights and recommend improvements that make a real impact. If you’re detail-oriented, relationship-focused and passionate about operational excellence, we’d love to hear from you. Further detailed information about the role and its requirements can be obtained from the role description. ARE YOU THE ONE? Minimum 5+ years’ experience in building maintenance, contractor management and operational support within complex, high-activity environments, including minor works and procurement. Strong contract management expertise, including developing contract management plans, establishing KPIs and SLAs, monitoring performance, and overseeing contract administration. Proven building/trades industry background or relevant tertiary qualifications, with sound knowledge of building systems, maintenance practices and legislation (e.g. BCA, WHS/OH&S). Demonstrated stakeholder and contractor leadership, with exceptional customer service standards and a track record of improving service delivery outcomes. Business and financial acumen, including budgeting, technical estimation, reporting, prioritisation and problem-solving in dynamic environments. Excellent communication and governance skills, including writing reports and approval papers, plus an understanding of heritage conservation considerations in high-profile buildings. THE PERKS The Sydney Opera House give you access to a fantastic range of benefits including: 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden. 5 weeks’ annual leave for all ongoing and temporary staff. Access to salary packaging and discounted health insurance. Access to a range of professional development programs and staff engagement initiatives. Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more. Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives. Working for an organisation with a 6 Start Green Star performance rating from the Green Building Council of Australia. Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all. Complimentary tickets to shows. And many more! EQUITY AND INCLUSION The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us as recruitment@sydneyoperahouse.com to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch. We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community. NEED TO WORK FLEXIBLY? We know flexibility means different things to different people, so let us know how we can support you to be your best. SOUND LIKE YOU? APPLY NOW Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the two following targeted questions in the online application platform. Can you provide examples of techniques you can use to ensure high standards of service delivery for multidisciplinary maintenance contracts? Provide an example of how you have managed multiple stakeholders, to reach a positive outcome, giving consideration to your communication, collaboration and negotiation skills. To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result. A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan. Applications will not be accepted from recruitment agencies.

Responsibilities

This role involves overseeing preventative, corrective, and reactive maintenance contracts, as well as minor works, ensuring services are delivered safely, efficiently, and on time. The coordinator will collaborate with contractors and internal teams to build partnerships, align expectations, and analyze performance using scorecards and KPIs to recommend improvements.