The Infrastructure Endpoint Specialist is responsible for designing, implementing, managing, and supporting the company’s endpoint devices and underlying infrastructure. This role ensures seamless operation, security, and compliance of endpoints—including desktops, laptops, mobile devices, and virtual machines—across Windows, macOS, and other platforms, working in close coordination with security, IT, and business teams.

REQUIRED QUALIFICATIONS & SKILLS

• Diploma in Information Technology or related field, or equivalent work experience.
• 2+ years of experience in IT endpoint management or infrastructure support.
• Hands-on experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, Jamf).
• Strong knowledge of Windows and macOS administration and deployment.
• Familiarity with endpoint security technologies and best practices (e.g., antivirus/EDR, device encryption).
• Experience with automation and scripting languages (PowerShell, Python, Bash).
• Strong problem-solving, troubleshooting, and root cause analysis skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team, occasionally outside regular working hours.
• Relevant certifications (e.g., CompTIA Security+, Microsoft 365, CISSP) are a plus.

PREFERRED EXPERIENCE

• Exposure to cloud-based endpoint management solutions (e.g., Microsoft 365, Azure AD)
• Experience managing endpoint environments (100+ devices)
• Prior involvement in endpoint security incident response and remediation.