INFRASTRUCTURE ENGINEER – NETWORK FOCUS

Location: Edmonton, AB (Hybrid – flexible onsite schedule)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM MST (40 hours/week, with flexibility for occasional coordination with Australian operations)

DOCUMENTATION & KNOWLEDGE SHARING

• Create and maintain documentation (diagrams, standards, procedures).
• Mentor and guide peers in troubleshooting and system management.
• Build a centralized IT knowledge base (how-to guides, FAQs, SOPs).
• Ensure infrastructure practices align with governance and repeatable standards.
• Contribute to workshops, peer training, and knowledge-sharing initiatives.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 5–8 years of experience in enterprise networking and infrastructure administration.
• Certifications such as CCNP, Fortinet NSE, AWS Solutions Architect, Azure Networking, MCSA/MCSE, ITIL v4 are assets.
• Expertise with Cisco Meraki, Fortinet, Ubiquiti/UniFi, Azure networking solutions.
• Strong knowledge of routing, switching, TCP/IP, DNS, DHCP, VPNs.
• Experience with Azure, AWS, Windows Server, Active Directory.
• Familiarity with virtualization platforms, modern backups (e.g., Veeam), and enterprise storage.
• VOIP/telecom setup and support experience an asset.
• Strong troubleshooting, problem-solving, and communication skills.

ABOUT THE ROLE

We are seeking a hands-on Infrastructure Engineer – Network Focus to help strengthen a global hybrid IT environment. This role will play a critical part in the design, implementation, and support of enterprise networking and core infrastructure systems, ensuring secure connectivity, high availability, and reliable performance across operations in Canada, the U.S., and Australia.
Reporting to the Sr. Manager of IT Infrastructure & Security – Global, you will take ownership of networking services while also contributing to infrastructure projects and modernization initiatives. Working closely with infrastructure peers, security teams, and vendors, you will help manage multi-site networks, integrate cloud and on-premises environments, and safeguard operational continuity.
This role is vital to safeguarding uptime, reducing risk, and enabling hybrid cloud strategy.