We are currently recruiting an exciting opportunity on our IT Infrastructure team. As we continue our IT transformation journey towards cloud based solutions, we are looking to bring in a Network Specialist who will be able to bring their experience to the role and support the business on this journey.

ABOUT US

Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status.
As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do.
Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide.
Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting.
Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service.
Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community.
Transact’s parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £64 billion of funds under direction on behalf of over 8,000 advisers and 235,000 investor clients (as at September 2024).

THE ROLE

This role will involve supporting, managing, monitoring and evolving the systems, services, solutions and infrastructure provided by the department. The successful individual will specialise in networking ensuring the infrastructure runs smoothly, securely and efficiently to support the organisations goals and objectives.

RESPONSIBILITIES INCLUDE

• Design and deploy network solutions including LANs, WANs, WLAN and SD-WAN Solutions both on premise and within cloud infrastructure.
• Troubleshooting network issues and performing regular maintenance and upgrades.
• Configure network security measures, including setting up firewalls, VPNs, policy-based routing and zero trust network security principles.
• Documenting network set-ups, operational procedures and troubleshooting guides.
• Managing the capacity and performance of the infrastructure in line with business demands and raising proposals for improvement.
• Acting as a technical escalation point within the IT department and providing support for the client/server network infrastructure, voice, video and cloud services.
• Providing where necessary out of hours support of the IT systems.