About the job

• £40,000 - £85,000 DoE + Bonus + Benefits
• Cheltenham/Gloucester location - full time on site flexibility required
• Must already hold active Enhanced DV Clearance
• Life Assurance, Private Medical Insurance, Income Protection, Enhanced Pension, Professional Development Support, and more.
• Mid, Senior, and Lead levels available

About the client:

Imagine working for a powerhouse of British innovation that has spent over 60 years at the absolute cutting edge of National Security, Defence, and Intelligence. This isn't just another engineering firm; they are the invisible shield protecting what matters most. They bring together the brightest minds to solve complex, high-stakes problems that the rest of the world doesn't even know exist yet. They offer an environment where "trust, tools, and freedom" aren't just buzzwords, but the foundation of their mission to shape the technologies of tomorrow.

About the job:

As an Infrastructure Engineer, you will be the backbone of mission-critical secure environments. This is a high-impact role where you will provide proactive management and reactive support for customers within the National Security space. You won't just be "keeping the lights on"; you will be implementing automation to eliminate human error, evolving agile platform operations, and ensuring that some of the UK’s most sensitive infrastructure remains stable, reliable, and ahead of potential threats.

Key Responsibilities:

• Providing operational support, including incident resolution, change implementation, and maintenance for stable environments.
• Implementing approved technical requests and automation to improve productivity.
• Developing and implementing improvements to operational and reference platform environments.
• Producing clear and concise technical documentation and supporting the Tech Lead with risk management.
• Proactive monitoring and stakeholder management, including service reporting and reviews.
• Embracing ITIL4 practices for agile platform operation delivery and operations.
• Ensuring compliance with industry regulations, best practices, and internal standards.