INFRASTRUCTURE ENGINEERING ANALYST – IBM I ENGINEER

The job profile for this position is Infrastructure Engineering Analyst, which is a Band 3 individual Contributor Career Track Role.
IBM i (iSeries) engineer who manages the troubleshooting and resolution of infrastructure issues based on system architecture, project requirements, and customer expectations. Implements common changes and service requests. Partners with IT leadership on engineering related issues, reporting and strategies.

• Support of all aspects of the organisation’s IBM i estate for International Health.
• Provides counsel and advice to management on significant Infrastructure matters, often requiring coordination between teams.
• Contributes to the design, engineering and development of IBM i infrastructure solutions for projects and/or work requests for business solutions.
• Troubleshoots and resolves infrastructure issues based on system architecture, project requirements, customer expectations, etc.
• Responsibilities include contributing to risk assessments, capacity planning, and the diagnosis and correction of application/network problems.
• Contact point for vendors in the region.
• Monitoring, managing and testing backup and restore jobs and tasks.
• Batch monitoring and support.
• Implement technical procedures for governance and change management.
• Explore new technologies and methodologies that can assist in improving the IT systems to achieve overall business strategies and objectives.