We are currently looking for an Infrastructure Operations Engineer to join our Clinical Practice Research Datalink team in the Safety and Surveillance group.
This is a full-time opportunity, on a permanent contract basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

WHO ARE WE LOOKING FOR?

Our successful candidate will:

• Educated to degree level, or equivalent, in either a computer science-based, IT-based, or related discipline or industry qualifications at a professional level such as ITIL Foundation.
• Have hands-on experience in maintaining Azure service components to ensure they meet business needs and performance targets.
• Have awareness in carrying out the routine configuration, installation, and reconfiguration of IT systems, optimizing performance, scripting, and forecasting resource needs.
• Have awareness of investigating problems in systems, processes, and services, determining the appropriate remedy, and assisting with the implementation of remedies and preventative measures.
• Have awareness of implementing changes based on requests for change and applying change control procedures.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk

IN THE INSTANCE THAT WE RECEIVE A HIGH NUMBER OF APPLICATIONS, WE WILL HOLD AN INITIAL SIFT BASED ON THE LEAD CRITERIA OF: HANDS ON EXPERIENCE OF MAINTAINING SECURE CONFIGURATION AND CONTROLLING AZURE ASSETS IN ONE OR MORE SIGNIFICANT AREAS.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

APPLICANTS MUST ENSURE THAT ANYTHING SUBMITTED MUST BE FACTUALLY ACCURATE AND TRUTHFUL. PLAGIARISM ‘CAN INCLUDE PRESENTING THE IDEAS AND EXPERIENCE OF OTHERS, OR GENERATED BY ARTIFICIAL INTELLIGENCE, AS YOUR OWN.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Closing date: Friday 26 th September 2025
Shortlisting date: Friday 3 rd October 2025
Interview date: Thursday 16 th October 2025
Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here .
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks .

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here .
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk .
In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, Florentina.Oyelami@mhra.gov.uk .
If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk
info@csc.gov.uk
Civil Service Commission
Room G/8
1 Horse Guards Road
London
SW1A 2H

WHAT’S THE ROLE?

The Infrastructure Operations Engineer role offers an exciting opportunity to contribute to the UK Government’s premier data-driven health research service. The post holder will have Azure administration experience to support and maintain the core Azure-based infrastructure that underpins CPRD’s interventional and observational research services platforms.
The post holder is responsible for the preparation and support of CPRD’s infrastructure IT operations solutions and services by providing them to the industry and organizational best practices, standards, service requirements, and Key Performance Indicators (KPIs) throughout the product life cycle. The post holder will also create and maintain documentation, perform all routine tasks according to the processes and checklists, monitor infrastructure and application, and alert and take appropriate action.

KEY RESPONSIBILITIES:

• Maintain the effective operation of CPRD’s research IT systems.
• Develop and implement IT Service improvements.
• Manage incidents and resolve problems.
• Liaise with service providers and partners

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required