REQUIREMENTS

• Minimum of 7 years’ experience in Infrastructure Project Management, delivering complex, multi-stream infrastructure programmes in large organisations
• Strong expertise in ServiceNow implementation and integration for enterprise IT operations
• Practical understanding of Google Cloud Platform services, architectures, and delivery models
• Experience delivering EUC transformation, including device lifecycle management, virtual desktop solutions, and collaboration tools
• Excellent stakeholder management and influencing skills
• Expert in financial management, resource planning, and delivering measurable benefits
• Delivery-focused mindset, with strong problem-solving skills and ability to work in ambiguous environments
• Project and Programme certifications such as MSP, PMP, PRINCE2, Agile are highly desirable

ABOUT THE ROLE

FDM is a global business and technology consultancy seeking an Infrastructure Programme Manager to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in London.
Our client is seeking an experienced Infrastructure Programme Manager to lead the successful delivery of complex technology programmes across enterprise infrastructure. The role requires a strong delivery mindset, deep technical understanding of ServiceNow, Google Cloud Platform (GCP), and End User Computing (EUC). The ideal candidate will have the proven ability to drive outcomes in fast-paced environments.

RESPONSIBILITIES

• Govern end-to-end programme delivery for infrastructure initiatives, ensuring alignment with strategic business outcomes
• Manage the planning, budgeting and risk management of programmes to guarantee timely, cost-effective delivery, while proactively identifying and mitigating delivery risks
• Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans
• Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency
• Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value
• Champion EUC transformation programmes, enhancing end-user productivity and security while delivering a consistent, seamless digital workplace experience
• Establish and manage programme governance, ensuring transparency, effective communication, and senior stakeholder engagement
• Lead multi-disciplinary teams to foster collaboration, accountability, and a culture of continuous improvement