Infrastructure Specialist 1 at Ohio Department of Administrative Services

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Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Printer Support, Application Distribution, Hardware Installation, Software Administration, Customer Support, Information Security, Network Connectivity, Troubleshooting, System Monitoring, Technical Support, Business Continuity, Telecommunications, Alarms Management, Emergency Response

Industry

Government Administration

Description

Ohio Department of Public Safety - Director's Office/Information Technology (IT Support) Report in location: 1970 West Broad Street, Columbus, Ohio 43223 Primary Technology: Desktop Support Secondary Technology: Printer Support; Application Distribution Perks of Working for the Ohio Department of Public Safety Multiple pay increases over your first years of service! Free Parking! Free Onsite Gym and Walking Path! Daycare On-site! Cafeteria On-site! What you'll do as an Infrastructure Specialist 1: Installs, maintains, configures, upgrades &/or administers hardware &/or software independently in workstation support, server support, business continuity, information security support, telecommunications & network connectivity support, where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures. Diagnoses, analyzes & resolves issues for customer(s) in assigned single technology domain. Provides Tier II-III level customer support. Reviews & monitors enterprise systems. Takes appropriate action & responds to alarms/alerts per agency policy & procedure (e.g., anti-virus, spam). Serve as first contact for IT related emergencies 24X7 within various ODPS divisions (e.g., deploy to various DPS locations, troubleshoot IT issues, resolve identified issues &/or make recommendation for a resolution). Click here to see full position description Option 1: 36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology (Desktop Support) specified by the agency in the position description & job posting. Option 2: -Or completion of associate core program in computer science or information systems AND 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology (Desktop Support) specified by the agency in the position description & job posting. Option 3: -Or completion of undergraduate core program in computer science or information systems AND 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology (Desktop Support) specified by the agency in the position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology (Desktop Support) listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. Helpful Tips for Applying: Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume". Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A". Job Skills: Information Technology

Responsibilities

As an Infrastructure Specialist 1, you will install, maintain, and configure hardware and software, providing Tier II-III level customer support. You will also diagnose and resolve issues, monitor enterprise systems, and respond to IT emergencies.