Infrastructure Specialist 2 (20017897) at Ohio Department of Administrative Services

, , -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Network Administration, Server Administration, Business Continuity, Information Security, Telecommunications, Documentation, Citrix, VDI, Apple Labs, AutoDESK, Chromebooks, IT Support, Mentorship, Troubleshooting, Problem Solving

Industry

Government Administration

Description

Job Duties: Possesses considerable technical knowledge of software applications and hard-ware environments Receives direction to Installs, maintains, configures, up-grades and/or administers hardware and/or software independently in workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration (i.e., multiple technology domains) where technical work requires specific knowledge to evaluate, select, adapt and modify standard procedures Devises new approaches to problems encountered Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains Creates, organizes, files and maintains documentation Reviews and monitors enterprise security systems Takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., anti-virus, spam) Maintains, upgrades and/or adds new applications to Citrix/VDI environment, Apple labs, and AutoDESK (CAD) labs Maintains, upgrades and/or adds new applications to Chromebooks Provides IT support to all OCSS (Education Department) users Interfaces with other platforms from a hardware and/or software perspective Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation Stays current regarding new technologies in area of IT assigned 48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. Job Skills: Information Technology

Responsibilities

The Infrastructure Specialist 2 is responsible for installing, maintaining, configuring, upgrading, and administering hardware and software across multiple technology domains. This role also involves diagnosing and resolving issues for customers and maintaining documentation for enterprise security systems.