Infrastructure Systems Engineer III at Conduent

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux, Splunk, Monitoring Tools, ITIL Processes, Incident Management, Service Requests, Email Queue Management, Bridge Calls, Application Support, Servers, Web-based Application Functionality

Industry

Business Consulting and Services

Description

Job Track Description: * 7-9 years of experience in a production application support with a solid understanding of ITIL processes. * Strong working knowledge of Linux * Hands-on experience with Splunk and familiarity with various monitoring tools. * Excellent communication and interpersonal abilities, with proven capability in managing escalations. * Experience in managing L1/L2 incidents and service requests. * Proficient in email queue management * Capable of initiating and managing bridge calls for priority incidents and release activities. * Basic understanding of servers and web‑based application functionality. * Comfortable working in a 24/7 environment, with flexibility for rotational shifts and additional hours when required. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form [https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf]. Complete the form and then email it as an attachment to FTADAAA@conduent.com [FTADAAA@conduent.com]. You may also click here to access Conduent's ADAAA Accommodation Policy [http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf].

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Responsibilities

This role involves providing production application support, managing L1/L2 incidents and service requests, and handling escalations. Responsibilities also include initiating and managing bridge calls for priority incidents and release activities.