GET TO KNOW US BETTER

Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.
We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected

OUR PURPOSE

Contribute to the realisation of the outcomes for North East Lincolnshire, in particular to enable all people in NEL to feel safe and be safe, to have good health and wellbeing and to realise their potential through skills and learning.
To be part of a team who are providing strong and decisive leadership and be responsible for the quality and impact of decisions, practice, performance and outcomes in relation to the functions for which the post holder has accountability. This will involve working autonomously in line with delegated responsibilities.
To work with partners in a relational way involving professional challenge where appropriate, to ensure timely and effective information sharing and holistic decision making for children and young people to inform best outcomes.
To provide professional expertise and practice wisdom to the team and external partners, including being able to share updates on themes, patterns and trends of work.

THE ROLE

This role is within our Initial Contact Point, which sits within our Integrated Front Door (IFD).
The ICP Worker role is a pivotal role at the start of a child’s journey with social care. The ICP Worker will be responsible for taking all calls which relate to children who are not open to Children’s Social Care, or Family Help, but who members of the public, or professionals may have worries about.
The ICP Worker role would be to answer calls, using a strength based approach, asking the appropriate questions, and ensuring we gather the very best quality, clear and concise information about children from the very start.
During the call you will be responsible for inputting this straight into Liquidlogic, determine if this is a request for Family Help, or if there are presenting safeguarding concerns.
Once a contact has been recorded, the ICP Worker will carried out further exploration, making multiagency checks, which will then lead to an analysis of what this means for the child and a plan of support created. Where safeguarding concerns are evident, the ICP Worker will be responsible for raising this appropriately with a Social Worker and Practice Supervisor, to ensure comprehensive review by a Social Worker.