THE ROLE

Crown Sydney has a full-time, permanent opportunity available for an experienced Injury Management Advisor to join our Health, Safety & Wellbeing team. Based on-site in the luxurious Barangaroo property, you’ll support a diverse workforce of team members to develop and promote proactive injury management approaches, with a key focus on early injury recovery and sustainable return to work.
Working closely with front and back of house operational teams and support staff across the Hotels, Gaming, F&B, Warehouse and Property Services departments, you’ll assist injured employees and their managers following workplace injuries and play an active part in developing strategies to progress injured employees to positive return to work outcomes and/or claims resolution.
This is an excellent opportunity for an experienced Injury Management or Senior Claims professional that’s genuinely passionate about Injury Management and making a positive difference to employee health and wellbeing. We’re looking for someone with strong initiative, pro-activeness and takes a diligent approach to their work and the team members they support.

SOME OF THE KEY RESPONSIBILITIES WILL INVOLVE:

• Ensure new injuries/incidents are followed up by regularly reviewing incidents and first aid register
• Manage and assess individual portfolio of workers’ compensation claims in accordance with legislative requirements and best practice injury management strategies
• Coordinate meetings with injured employee and Workcover teams (where appropriate) to ensure prompt determination of liability, and timely access to medical assessment/treatment
• Engage with team members and business units to identify and coordinate appropriate suitable duties
• Provide injury management technical advice to leaders and support functions such as People & Culture
• Maintaining a high level of knowledge of current internal and external requirements i.e. injury management system and process, best practice injury management, legislation
• Working with department leaders and the broader HSW team to embed RTW practices into team culture and reduce impacts of workplace injury through training and education