Injury Management Advisor at NSW Government Department of Communities and Justice

Parramatta, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

125720.0

Posted On

04 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workers Compensation Legislation, Litigation Management, Dispute Resolution, Claim Strategy, Risk Exposure Reduction, Stakeholder Influence, Conflict Resolution, Case Management, Evidence Collection, Privacy Law Compliance, Technical Advice, Critical Thinking

Industry

Government Administration

Description

Injury Management Advisor – Grade 7/8 Location – Parramatta with flexible hybrid working arrangement available Employment type – Multiple temporary positions available Salary – $113,574 - $125,720 plus Superannuation and annual leave loading Your role In this role your primary focus will be workers compensation litigation and dispute management, including permanent impairment and common law claims. You will work closely with injury managers, insurers, and legal providers to drive effective claim strategies and minimise risk exposure. In addition, you will support team leaders and injury managers with legal claim activities and strategic procedures in daily case management. What you’ll do Manage complex, high-risk and/or contentious workers compensation claims in compliance with NSW workers compensation and injury management legislation under the TMF scheme. Lead litigated claims engagement with the Claims Manager, legal service providers, and icare. Identify emerging risks, trends, and apply critical thinking to inform decisions and reduce exposure. Contribute to litigation strategies, negotiations, and decisions that deliver defensible outcomes to effectively resolve disputes and settlements. Provide high quality technical advice, support, training, and education to peers and employer agencies involved in litigated claims. Coordinate investigations, collect evidence, and engage witnesses from employer agencies. Handle and securely record personal and health information sensitively and confidentially in accordance with privacy laws. What we’re looking for Strong knowledge and practical application of workers compensation legislation. Demonstrated experience managing or advising on workers compensation claims, litigation and disputes, including permanent impairment and common law claims. Confidence operating in high-pressure, ambiguous environments with competing priorities. Demonstrated ability to resolve conflict and influence a wide range of stakeholders. Essential requirements Qualifications or equivalent knowledge, skills and experience in workers compensation insurance, personal injury management, or legal claims (as listed in the Role Description). Desirable skills and experience Exposure to the TMF NSW workers compensation scheme working with insurers, icare and external legal providers. Direct involvement in disputes and litigation before the Personal Injury Commission or court. Experience working with government organisations and the Model Litigant Policy. Legal, paralegal or personal injury law background. Download the role description. To apply via DCJ, visit the DCJ Careers website and apply for this role, then search for the job and select Apply now. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing how you meet the requirements of the role: Applications close 17 June 2026 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Mindy Nguyen at mindy.nguyen@dcj.nsw.gov.au or 0427 753 305. If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lynsey Allison on 0409 193609 or via lynsey.allison1@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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Responsibilities

Manage complex and contentious workers compensation claims, focusing on litigation and dispute management including permanent impairment and common law claims. Collaborate with insurers and legal providers to implement effective claim strategies and minimize risk exposure.