GENERAL INFORMATION

Date Published
06-Jun-2025
Advertising Ends
13-Jul-2025
ID#
12218
Role Type
Quality & Safety
Work Type
Permanent Full-Time
Workplace Type
On-site
Country
New Zealand
Location
Auckland

POSITION DESCRIPTION

We are Fonterra, one of the world’s largest dairy nutrition companies. Here in Australia, we collect milk from Aussie Farmers across Victoria and Tasmania, and our manufacturing sites turn this into the dairy foods you know and love in our supermarkets, including Perfect Italiano™, Mainland™, Western Star™, and Bega™. We also sell dairy ingredients to many of the world’s leading food companies and partner with food services businesses across the country to get dairy foods into chefs’ hands.
As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We’re committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in Australia and around the world.
As part of the Fonterra Co-op, you’ll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.
When you join Fonterra, you’ll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

ABOUT US

Fonterra Takanini, is a key dairy processing site in New Zealand. It produces fresh milk, UHT, and cultured dairy products for well-known brands like Anchor, Fresh n’ Fruity, and Primo. The site plays a vital role in delivering high-quality dairy to consumers while driving innovation and sustainability in the industry.

ARE YOU EXCITED ABOUT THIS OPPORTUNITY BUT MAY ONLY MEET SOME REQUIREMENTS?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that’s you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.
Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities.

ABOUT THE ROLE

This role is responsible for providing expert guidance on injury management, rehabilitation, and occupational health, ensuring employees receive the support they need to safely return to work. This role will be responsible for managing ACC claims, coaching people leaders, and driving early intervention programs, while partnering with payroll, external agencies, and internal health & safety teams to deliver best-practice rehabilitation and support to our workforce. Key responsibilities:

• Lead work injury claims management, ensuring compliance with ACC requirements and best practices
• Facilitate early intervention programs, supporting employees experiencing discomfort and preventing injury escalation
• Work collaboratively to develop return-to-work programs, ensuring injured employees are supported through their recovery
• Advise leaders and stakeholders on injury prevention, health monitoring, and occupational health initiatives
• Manage weekly compensation entitlements in partnership with ACC, TPA, and Payroll teams, ensuring timely and accurate payments
• Drive workplace health promotion, risk mitigation, and exposure monitoring to support employee wellbeing
• Provide subject matter expertise on complex ACC claims and lead the business’s readiness for AEP application and audits (when accredited)
• Collaborate with internal Health, Safety & Wellbeing teams to create a safer and healthier work environment

This role requires a dedicated and knowledgeable professional with a strong background in nursing, allied health, or rehabilitation. A successful candidate will have excellent stakeholder management skills and the ability to provide expert guidance on injury management, claims handling, and return-to-work programs. Strong administrative capabilities and attention to detail are essential. You can also demonstrate:

• Background in nursing, allied health, or occupational rehabilitation (essential).
• Strong stakeholder management and leadership coaching skills
• Exceptional administrative ability to manage claims, payroll queries, and compliance processes
• Expertise in ACC claims management, compensation entitlements, and return-to-work programs
• Passion for employee health, injury prevention, and wellbeing initiative