Inpatient Collections Support (Hospital Based) Full-Time at Eligibility Consultants, Inc. (ECI)

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Strong Work Ethic, Communication Skills, Teamwork, Problem Solving, Listening Skills, Data Entry, Customer Service

Industry

Retail

Description

Description WELCOME TO ECI! Every day, thousands of uninsured patients walk into a hospital seeking the help of medical staff to alleviate their health problems. They are treated, discharged, and then left to return home with the burden of one more medical bill. Since 1995, our Mission at Eligibility Consultants, Inc. (ECI) has been to assist self-pay hospital patients find the means to pay their medical bills through participation in various government assistant programs. ECI’s solutions encompass every potential self-pay patient from the lowest dollar outpatient and ER account to the most complex long-term disability. We are looking for a few energetic, determined, and enthusiastic individuals to join our fast-paced work force. If your passion is to make a difference in the lives of others while getting paid for your efforts, look no further, this job is for you! Job Description: The Inpatient Collections Support (Hospital Based) employee is responsible for providing daily assistance to the onsite hospital collectors including documenting all patient payments in multiple databases. The Inpatient Collections Support employee reports to the Assistant Director. Schedule: Monday to Friday 9 am to 5:30 pm Primary Job Duties & Responsibilities : Primarily supports the inpatient collections operations including Carepricer activities Records all payments, and additional documentation in hospital and ECI databases Answers inbound calls. Makes calls to patients, agencies, or others Data entry, indexing, scanning, faxing, coding reports Able to multi-task and handle competing priorities while meeting or exceeding goals Complies with all state and federal laws regarding HIPAA and confidentiality requirements Able to remain focused and productive each day with minimum supervision Demonstrates respect for all individuals Adheres to ECI’s Mission, Vision, and Core Values May be assigned other duties by management including cross-training for back-up collections Requirements Soft Skills Needed for the Ideal Candidate: A compassionate heart and a sincere desire to assist patients during any phase of their application process Strong work ethic demonstrated with excellent outcomes Strong written and verbal communication skills Desire to provide the best possible experience for our patients Experience navigating a computer while on the phone Willing to work and contribute to a team environment Ability to trouble-shoot problems Listens effectively Required Qualifications: High School diploma / GED (or higher) Bilingual English/Spanish a plus Basic knowledge of Microsoft Office programs (Outlook, Word, Excel) Prior costumer service experience a plus Physical and Work Requirements: Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computer. Long periods of walking, standing, frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, extensive periods working at a computer. Must work from hospital site Monday-Friday 9am - 5:30 pm. Must be willing and able to take required vaccinations (no Covid vaccine). Employment Practices: ECI is an equal opportunity employer. We value the unique abilities and talents everyone brings to our organization and recognize that we benefit in numerous ways from our differences. We offer a competitive benefits package that includes but is not limited to medical, dental, vision, disability, accident, generous Paid Time Off -PTO Bank, Health Savings Account, 401k with employer match, and employer paid basic life insurance. ECI is a drug-free, smoke-free workplace. Candidates are required to pass a drug test and background check before beginning employment.

Responsibilities

The Inpatient Collections Support employee assists onsite hospital collectors by documenting patient payments and managing various administrative tasks. They are responsible for maintaining accurate records and ensuring compliance with HIPAA regulations.