Inquiry to Order (ITO) Quality Manager – Gas Technology & Equipment
Are you passionate about Quality and Assurance?
Do you enjoy collaborating with diverse teams globally?

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

YOU WILL BE RESPONSIBLE FOR:

• Timely analyze customer quality requirements during Inquiry to Order (ITO) phase, supporting Commercial team during preparation of proposals and negotiation with customer, providing relevant C&Es, quotation and additional documentation required to finalize the proposal with customer.
• Acting as Quality SME during customer negotiation meetings or customer qualification audits.
• Highlighting and detecting risks providing relevant mitigation or engaging proper functional stakeholders to address them
• Sharing upcoming projects outlook, complexity, and risk scenario with Order To Remittance Quality Team on periodic basis.
• Driving and supporting initiative for simplification and process improvement during Inquiry to Order (ITO) Phase.
• Monitoring Inquiry to Order (ITO) Quality performance with appropriate metrics and KPI, striving operational excellence.
• Maintaining Inquiry to Order (ITO) quality control plans for proposal up to date and develop new models as required.
• Serving as Quality functional expert for Learned Lessons to Inquiry to Order (ITO).

TO BE SUCCESSFUL IN THIS ROLE YOU WILL:

• Have an appropriate level qualification in Project Management, Engineering or Quality Management, or equivalent experience (bachelor’s or master’s Degree is recommended).
• Have significant proven experience in Project Quality Management in Oil & Gas with a good knowledge of Turbomachinery/Plants products and relevant BH Quality Standards.
• Show solid experience in Quality Assurance, Quality Control processes and their contractual application during OTR projects execution.
• Demonstrate excellent oral and written communication skills, being Fluent in both English and Italian, able to master presentations with customer or internal stakeholders.
• Be proficient in negotiation and influencing skills, with a proven expertise in customer management
• Have a self-starter attitude, being able to identify goals, develop plans, manage multiple stakeholders, tasks and priorities at the same time, leveraging good teamwork, analytical and interpersonal skills.
• Be Available to travel on short notice to visit customer or Baker Hughes locations
• Have Quality auditor training & qualification (desired)

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive