Inside Account Manager (iAM) at HP Law

Rio Rancho, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

72350.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cold Calling, Customer Relationship Management, Inside Sales, Sales Process, Sales Prospecting, Sales Strategy, Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity

Industry

IT Services and IT Consulting

Description

Initiates outbound calls to prospective customers, introducing organization products, services, and solutions. Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers. Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services. Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system. Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers. Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences. Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns. Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals. Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes. Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques. Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Works on assignments that are routine to moderately complex in nature and require basic problem resolution. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The on-target earnings (OTE) range for this role is $50,750 to $72,350 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field. Certified Inside Sales Professional (CISP) Business Development Business Planning Business To Business Cold Calling Consultative Selling Cross-Selling Customer Relationship Management Inside Sales Marketing Merchandising Outbound Calls Phone Sales Sales Process Sales Prospecting Sales Strategy Salesforce Selling Techniques Telemarketing Upselling Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

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Responsibilities

The Inside Account Manager initiates outbound calls to prospective customers, delivering tailored sales pitches and identifying potential leads. They collaborate with internal teams to ensure seamless customer experiences and strive to achieve performance targets.