Inside Commercial Tire Service - Idaho Falls, ID at Purcell Tire & Service Centers

Idaho Falls, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tire Industry, Customer Service, Mechanical Knowledge, Communication, Active Listening, Problem Sensitivity, Critical Thinking, Service Orientation

Industry

Individual and Family Services

Description

Description MISSION To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques. ESSENTIAL DUTIES Identify and inflate tires correctly for the size and ply Place wheels on balancing machines to determine counterweights required to balance wheels Dismount wheels from vehicles using lug wrenches and other hand and power tools Mount wheels onto vehicles Reassemble tires onto wheels Replace valve stems and remove puncturing objects Locate and seal punctures Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed Maintain positive relationships with customers Maintain tools and related tire accessories Maintain a clean shop to reflect the proper corporate image to the public Protect company assets Embrace Purcell’s culture of safety and perform all jobs in a safe manner Regular attendance in accordance with assigned schedule Ability to perform physical requirements as listed in job description Other essential and non-essential duties, as assigned by management DRUG TESTING Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state. Requirements REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS Minimum Education: High School Minimum Job-Specific Experience: 1-2 years Management Experience: N/A Driver’s License Required: No Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s) Job-Specific KSA’s: Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance. Communication KSA’s: English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience. Tools & Technology KSA’s: Equipment Selection — Determining the kind of tools and equipment needed to do a job. Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties Cognitive KSA’s: Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Service Orientation — Actively looking for ways to help people.

Responsibilities

The role involves addressing customer tire needs safely and effectively, including tire inflation, balancing, and repair. Technicians are expected to maintain positive customer relationships and uphold a clean and safe work environment.