Inside Counter Sales & Yard Associate at Southeast LBM Holdco LLC

Linville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Forklift Operation, Inventory Management, Material Handling, Order Entry, Communication Skills, Warehouse Operations, Product Recommendation, Safety Compliance

Industry

Wholesale Building Materials

Description

Description The Inside Sales & Yard Associate is responsible for supporting customer sales at the counter while assisting with yard and warehouse operations. This position plays a key role in delivering excellent customer service while ensuring efficient and safe handling of lumber and building materials. The ideal candidate is customer-focused, dependable, and comfortable working in both indoor and outdoor environments. Requirements Sales & Customer Support Provide excellent customer service to walk-in customers, contractors, and vendors Assist customers with product selection and recommend appropriate building materials Create accurate sales tickets and enter orders into the system Handle phone and email inquiries and follow up on customer needs Coordinate deliveries and customer pickups Yard & Operations Support Load and unload lumber and building materials for customers and deliveries Pull and stage orders for pickup or delivery Operate forklifts and other material handling equipment safely (training/certification required) Maintain organization, cleanliness, and safety of the yard and warehouse Assist with inventory movement, stocking, and cycle counts Team & General Duties Work collaboratively with sales and operations teams to ensure efficient service Stay proactive and take initiative to support daily business needs Follow all company safety policies and OSHA regulations Assist in other areas of the business as needed Requirements Required Qualifications High school diploma or equivalent 1–3+ years of experience in sales, retail, warehouse, or related field Ability to lift, carry, and move heavy materials (50+ lbs; team lift as needed) Strong customer service and communication skills Basic computer skills and ability to learn internal systems Ability to work independently and as part of a team Reliable, punctual, and dependable Preferred Qualifications Experience in lumber, building materials, or construction industry Forklift experience or willingness to become certified Prior experience in a yard, warehouse, or distribution environment Work Environment Work is performed in a combination of retail showroom, warehouse, and outdoor lumber yard environments. This role requires working in varying weather conditions and active, hands-on participation in daily operations. Physical Demands Standing and walking – Frequently Sitting – Occasionally Handling/Gripping – Frequently Reaching (outward/overhead) – Frequently Bending, squatting, kneeling – Occasionally to Frequently Lifting/Carrying – Up to 50–100 lbs (team lift when needed) Pushing/Pulling – Occasionally Equipment Use – Forklift and other material handling equipment PPE – Required (steel-toe boots, gloves, and other safety gear as needed)

Responsibilities

The associate supports customer sales at the counter and manages phone and email inquiries. Additionally, they handle the physical loading, unloading, and staging of lumber and building materials in the yard and warehouse.