Inside Sales Account Manager - NYC and Long Island at Oxford Nanopore Technologies

, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

83000.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Account Management, Business Development, Customer Relationship Management, CRM Systems, Data-Driven Selling, Upsell, Cross-Sell, Lead Qualification, Business Case Building, Forecasting, Communication, Influence, Teamwork, Consultative Outreach, CRM Hygiene

Industry

Biotechnology Research

Description

Inside Sales Account Manager based in the United States (NY) Location: United States Department: Inside Sales Reports to: Inside Sales Manager Grade: 4 About Us At Oxford Nanopore Technologies, we are revolutionizing the way we understand biology by bringing the power of DNA and RNA sequencing to anyone, anywhere. Our Inside Sales team is central to expanding access to this technology across the EMEAI region. Join us and be part of a fast-paced, mission-driven organization with global impact. The Role As an Inside Sales Account Manager, you’ll play a key role in growing revenue across your assigned territory by developing new business opportunities, managing customer relationships, and leveraging innovative sales tools. You'll work cross-functionally with marketing, field teams, and channel partners to drive adoption and use of our technology solutions. If you're an energetic, data-driven sales professional who thrives in a goal-oriented environment—this is your opportunity to make a difference. What you’ll do Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion. Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions. Deliver timely product updates and technical information to new and existing customers. Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars. Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence. Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories. Champion retention by building strong relationships and ensuring a smooth customer experience post-sale. What you’ll bring Required: BSc and/or Master’s degree (preferably in Life Sciences, Genetics, or Genomics). Proven inside sales or commercial experience serving research/life-science customers. Working understanding of DNA sequencing technologies and applications. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data-driven selling. Excellent communication, influence, and teamwork skills; thrive in a fast-paced, goal-oriented environment. Positive, proactive, can-do mindset with sound judgment and tact. Nice to have: PhD (advantageous but not required). Experience operating in global teams and coordinating with field-based colleagues and channel partners. Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs. The salary for this role is between $66,000 and $83,000 USD. The salary offered will reflect the skills and experience of the candidate. Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance. Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few. We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status. If you require an accommodation to complete the application or interview process, please contact human.resources@nanoporetech.com #LI-Remote #LI-RS1 Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.

Responsibilities

The Inside Sales Account Manager will be responsible for growing revenue by developing new business opportunities, managing customer relationships, and driving product adoption through consultative outreach and campaign execution. Key duties include owning inbound leads from initial contact to close, increasing product usage via upsell/cross-sell, and maintaining accurate CRM records.