Inside Sales Account Manager (On-Site, Pine Brook, New Jersey) at Maxlite Inc

Montville Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Account Management, Distributor Relations, Communication Skills, Problem-Solving, Teamwork, CRM Systems, Analytical Skills, Detail-Oriented, Self-Motivated, Customer Engagement, Sales Activity Tracking, Fast Quoting, Pipeline Growth, Post-Sale Support, Collaboration

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description Job Title: Account Manager, Inside Sales Location: Pine Brook, NJ Department: Inside Sales Reports to: Director, Inside Sales Job Description: The Inside Sales Account Manager at MaxLite is a hybrid of traditional inside sales and account management, focused on building and sustaining strong distributor relationships. You will drive fast quoting, issue escalation, and pipeline growth, while supporting field sales (RSM/agent) with CRM rigor and best-in-class customer engagement. This role is highly metrics-driven and demands strong communication, problem-solving, and teamwork. Key Duties & Responsibilities: Serve as the primary point of contact for assigned distribution branches, promoting MaxLite products, programs, and initiatives. Build and nurture distributor relationships through regular calls, virtual/in-person meetings, and follow-up on opportunities or issues. Generate and send fast, accurate quotes for small orders; route larger project requests to the appropriate quoting team and track follow-up. Identify and pursue opportunities to sell clearance, one-time, or special buy inventory. Log all customer interactions, feedback, and sales activities in CRM with a focus on accuracy and completeness. Track and report on call volume, quoting activity, sales closed, and customer satisfaction using established KPIs. Escalate issues or opportunities to the field sales team (RSM/agent) as needed for closure. Keep distributor contact records and account assignments up to date in CRM. Act as an advocate for MaxLite within the distribution channel and support strategic sales initiatives set by leadership. Post-sale support when escalated by RSM/agent. Collaborate with internal teams (Product Management, Marketing, Supply Chain) to ensure the best customer experience. Perform all other duties as assigned Requirements 3+ years of inside sales, account management, or distributor relations experience (lighting industry a plus). Strong phone presence and professional communication skills (verbal and written). Familiarity with CRM systems and digital communication tools Analytical, detail-oriented, and self-motivated—comfortable working with data and KPIs. Ability to work independently and thrive in a fast-paced, team-focused environment. We Offer: Competitive salary + bonus Growth opportunities Health benefits (medical, dental, vision, life & disability) Paid time off (sick, vacation, holidays) 401(k) w/ company match Working Conditions & Physical Requirements: This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week Must be able to commute to the work location Must be able to walk, talk, sit, stand, bend, listen, type, read Must be able to push, pull, lift up to 25 pounds on occasion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be eligible to work in the United States About MaxLite: MaxLite has been committed to providing energy-efficient lighting products for nearly 35 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED® brand. A three-time recipient of the ENERGY STAR® Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations. EEO Statement: MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process. MaxLite does not provide visa sponsorship or support for work authorization. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship. Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time

Responsibilities

The Inside Sales Account Manager serves as the primary point of contact for assigned distribution branches, promoting MaxLite products and building distributor relationships. Responsibilities include generating quotes, tracking sales activities, and collaborating with internal teams to ensure customer satisfaction.