Inside Sales Advisor at 1-800-GOT-JUNK?

Mission, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

60000.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inbound Calls, Outbound Follow-ups, Active Listening, Service Recommendation, Job Booking, Pricing, CRM Systems, Record Keeping, Customer Follow-up, Issue Resolution, Performance Metrics, Verbal Communication, Written Communication, Time Management, Self-Motivation, Teamwork

Industry

Consumer Services

Description

Description Inside Sales Representative Southwind | Home Services Mission, KS (In-Office) $16.83–$18.00/hr + commission Total Compensation: $55,000–$60,000 Schedule: 4 weekdays (Monday–Friday) + 1 weekend shift Company Overview Southwind is a leading innovator in the home services industry, operating a portfolio of best-in-class brands including 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and Fountain Comfort Group (HVAC). With over 65+ locations nationwide, Southwind is built on delivering world-class customer experiences while creating meaningful, long-term career opportunities for our teams. Our Inside Sales team plays a critical role across all brands serving as the first point of contact for customers, driving revenue, and ensuring every interaction reflects the high standards Southwind is known for. Position Overview As an Inside Sales Representative, you will handle inbound and outbound customer interactions across Southwind’s family of home service brands. You’ll educate customers, recommend services, book jobs directly into the system, and ensure a seamless experience from first call to service completion. This role is ideal for someone who thrives in a fast-paced, goal-driven environment and enjoys converting conversations into real results. What You’ll Do Answer inbound calls and manage outbound follow-ups with professionalism and urgency Actively listen to customer needs and recommend appropriate home service solutions Book services directly into scheduling systems with accuracy Provide clear pricing, service options, timelines, and expectations Confirm job details and ensure smooth handoff to Operations teams Maintain detailed and accurate customer records in CRM systems Follow up with customers to reinforce value and ensure satisfaction Resolve issues, troubleshoot concerns, and escalate when needed Consistently meet or exceed performance metrics, including: 50 inbound/outbound calls per day 3+ booked services/customers per day $1,000+ in daily booked revenue Why Choose Southwind? Competitive base pay + commission with uncapped earning potential Clear growth paths into senior sales, training, or leadership roles Award-winning culture recognized as a “Best Place to Work” and “Fast 50 Company” Comprehensive benefits package including: Health, dental, and vision insurance 401(k) with company match Paid time off Life insurance and optional HSA/FSA High-energy, supportive team environment focused on development and success Requirements What You’ll Bring Strong verbal and written communication skills Ability to succeed in a high-volume call environment Excellent organization and time management Self-motivated with a team-first mindset Comfort using CRM systems and Microsoft Office tools Prior experience in inside sales, customer service, retail, hospitality, or call centers preferred Interest in home services (experience helpful but not required)

Responsibilities

The Inside Sales Representative will manage inbound and outbound customer interactions across various home service brands, educating customers, recommending solutions, and booking jobs directly into the system. Responsibilities also include confirming job details, ensuring smooth handoffs to operations, maintaining accurate customer records, and consistently meeting daily performance metrics.