INSIDE SALES at American Metals Supply

Grand Prairie, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Technical Support, Quotation Preparation, HVAC Product Knowledge, Point-of-Sale Systems, Multitasking, Organizational Skills, Communication, Logistics Coordination

Industry

Wholesale

Description

Description American Metals: More Than a Job — A Legacy of Strength and Service At American Metals Supply, we're not just an HVAC company - we're a family. As a 100% employee-owned business, we believe our people are our greatest asset. We’re seeking an Inside Sales Representative to be a critical part of our day-to-day operations. In this hands-on role, you’ll be on the front lines of our operation - assisting walk-in HVAC contractors and customers at the counter, taking orders over the phone, and supporting outside sales staff. You will play a vital role in making sure our customers get the right products and the right service, all while representing the ownership-driven culture that makes American Metals Supply special. Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 7 Paid Holidays Each Year Employer Sponsored Family Dental Insurance 401k and Roth 401k Investment Accounts Employer Sponsored Life & Disability Insurance What You’ll Do: Assist HVAC contractors and customers at the sales counter with product selection, technical support, & order processing Receive and process requests for quotations, orders, and lead times via phone, email, and app Support sales team by preparing quotes, processing orders, and coordinating deliveries Collaborate with sales team to address customer-related needs and provide exceptional service Coordinate with warehouse and logistics teams to ensure smooth order fulfillment Develop and maintain strong product knowledge of HVAC parts, sheet metal, and related supplies Participate in ongoing training and development opportunities to improve technical knowledge Requirements What We’re Looking For: Experience in HVAC, sheet metal, or industrial distribution is a strong plus Strong customer service skills and a proactive, solutions-oriented mindset Comfortable with phone, computer, and point-of-sale systems Detail oriented with strong organizational and multitasking skills Dependable team player who shows up and takes ownership & pride in their work High school diploma or equivalent required Eclipse / Solar experience a strong plus Since 1962, American Metals has stood as a dynamic leader in the wholesale distribution of sheet and coil steel, prefabricated duct and fittings, and a comprehensive line of HVACR products. We're not just a workplace - we're a powerhouse of employee-owners built on integrity, rooted in accountability, unwavering customer commitment, and shared success. If you're passionate about delivering excellent service, thrive in a team environment, and want to be part of something bigger, we want to meet you. PM23

Responsibilities

The Inside Sales Representative assists HVAC contractors and customers at the sales counter and via phone/email with product selection and order processing. They support the outside sales team by preparing quotes and coordinating with logistics to ensure smooth order fulfillment.