Inside Sales - AMPS - Municipal at Veralto Global

Kentwood, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

75000.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Account Management, Customer Relationship Management, Sales Negotiation, Quote Preparation, Purchase Order Processing, Outbound Sales Calls, Salesforce, Microsoft Office, Problem Solving, Workload Management, Customer Support, Territory Strategy

Industry

Environmental Services

Description

Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. At Trojan Technologies, you have the power to make it possible. Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications. When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth. As an Inside Sales (IS) Account Manager at Trojan Technologies, you bring established knowledge and skills—developed through prior experience or training—to support and drive sales of parts and services within the municipal water and wastewater market. You work within defined processes, operate independently with moderate supervision, and manage your own workload to deliver high-quality service to our installed base of UV systems. You are responsible for managing customer relationships throughout the lifecycle of Trojan UV systems. This includes onboarding new customers to consumables, providing ongoing support, and identifying opportunities for services, upgrades, and system expansions within existing accounts. This position is Hybrid (3 days at the office) in one of the following locations: London ON, Guelph ON or Grand Rapids MI. In this role, you will: Respond promptly to customer inquiries via the shared territory mailbox, ensuring a high-quality customer experience. Prepare accurate and timely quotes and process purchase orders in line with established procedures. Conduct proactive outbound sales calls to maintain customer relationships and identify new sales opportunities. Track customer activities, opportunities, and interactions in Salesforce with a high level of accuracy. Collaborate closely with the Regional Account Manager (RAM) to support territory strategy and customer needs. Identify and resolve routine customer issues, applying judgment to escalate more complex situations when needed. Manage your workload independently to ensure timely, accurate completion of tasks with minimal rework. Support service delivery by consistently following standardized sales and customer support processes. The essential requirements of the job include: Post-secondary education with a minimum of 3 years of experience in inside sales, customer service, or sales negotiation. Proven track record of selling products and services through inbound and outbound customer calls, consistently meeting or exceeding sales goals. Strong communication and relationship-building skills, with the ability to work effectively with customers and cross-functional partners. Experience using CRM and ERP systems (Salesforce preferred), with strong proficiency in Microsoft Office applications. Ability to prioritize and organize work effectively in a fast-paced environment, applying sound judgment and problem-solving skills. Trojan Technologies is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $60,000 - $75,000 USD per year. This job is also eligible for Commission Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. CANADA ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $60,000 - $75,000 CAD per year. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Responsibilities

The Inside Sales Account Manager will manage customer relationships throughout the lifecycle of Trojan UV systems, including onboarding, ongoing support, and identifying opportunities for services and upgrades within existing accounts. Key tasks involve promptly responding to inquiries, preparing accurate quotes, processing purchase orders, conducting proactive outbound sales calls, and accurately tracking all customer interactions in Salesforce.