WE ARE SEEKING

We’re seeking a qualified bilingual Appointment Setter / Inside Sales Representative to promote products and services with new and existing clients. This candidate will also ensure bookings for in-home survey appointments for the Field Sales Representatives.

WHO WE ARE

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs!
Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use; yet high quality product is produced.

QUALIFICATIONS

• A secondary diploma and related experience
• 1+ years’ inside sales experience/call center environment
• 2+ years’ experience working directly with clients
• 2+ years related experience in a fast paced environment
• Strong interpersonal skills
• Proficiency in Microsoft Office and Google Chrome
• Strong scheduling and appointment setting skills
• Excellent verbal and written communication skills
• Bilingual (French/English) is mandatory

QUALIFICATIONS

• Un diplôme d’études secondaires et une expérience connexe
• 1+ ans d’expérience en vente interne/environnement de centre d’appels
• 2 ans et plus d’expérience de travail direct avec les clients
• 2+ années d’expérience connexe dans un environnement au rythme rapide
• Solides compétences interpersonnelles
• Maîtrise de Microsoft Office et de Google Chrome
• Solides compétences en matière de planification et de prise de rendez-vous
• Excellentes compétences de communication verbale et écrite
• Le bilinguisme (français/anglais) est obligatoire

• Make outbound calls to potential clients who have responded to advertising
• Field inbound sales calls from clients who are interested in our products and services
• Qualify the needs of clients and assess lift type, urgency, and provide estimates
• Book appointments for clients with our Field Sales Representatives
• Manage the Field Sales Representatives daily schedules using Google Maps in accordance with client availability
• Maintain detailed notes of calls and update customer contact information in a proprietary customer database
• Complete call backs as required
• Follow all call quality guidelines as directed by management
• Adhere to all appointment booking guide lines
• Achieve all targets and goals as assigned