REQUIREMENTS:

Fluency in English
Additional European language skills preferred (strong preference: Italian)
Excellent communication skills and a Bachelor’s degree in a related field
1+ Years in Industry: Financial Services preferred
1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role
Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce
Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders
Ability to maintain a balanced focus between daily duties and larger scale projects
Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities
Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools advantageous
About S&P Global Dow Jones Indic e s
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ROLE:

In this role, you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams.

KEY RESPONSIBILITIES:

Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to)
New licensing and entitlements
Client billing & reporting
Client renewals/usage statistics
Client prospectus language
Existing client maintenance & day-to-day user care
Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams
Effectively collaborate with internal teams such as Finance, Product Management, Data Product management, Client Services, Legal
Work on both sales and strategic based projects that assist with general workflow efficiencies
Drive customer satisfaction and adoption within existing accounts
Hold weekly meetings with Sales Representatives to provide them with relevant statistics, KPIs and updates on key regional/global initiatives

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.