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Inside Sales/Call Center at Southern National Roofing

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

75000.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inside Sales, Communication Skills, Interpersonal Skills, Problem-Solving, Critical Thinking, Microsoft Office, CRM Systems, Multitasking, Time Management, Positive Attitude, Knowledge Thirst, Eco-Friendly Products, Appointment Generation, Stress Management

Industry

Construction

Description

Southern National is seeking an enthusiastic and friendly Inside Sales/Call Center representative to join our team! Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. We are certified to install most roofing brands, including North America's top-selling Timberline® roofing shingles by GAF. As an integral part of our team, you will be responsible for providing exceptional customer service to our existing and potential clients. Responsibilities Field inbound calls from our field marketing team as well as clients and prospective clients to schedule appointments Daily telephone interaction with our database of customers and prospects Promotion of our eco-friendly products and services to prospective and existing clients Generation of appointments for our outside sales division Ongoing department meetings and training 2+ years of experience in inside sales Excellent communication and interpersonal skills. Ability to handle high-stress situations in a calm and professional manner. Excellent problem-solving and critical-thinking skills. Familiarity with Microsoft Office and CRM systems (Salesforce, Hubspot, etc.). Ability to multitask, prioritize, and manage time effectively. A positive attitude, a thirst for knowledge, and a genuine desire to help customers. Average first year income range: $30,000 -$75,000 (Base Salary plus commission and bonuses) Weekly and monthly opportunities for performance-based rewards Tele-Health Insurance Unlimited growth opportunity

Responsibilities

The Inside Sales/Call Center representative will field inbound calls to schedule appointments and interact daily with customers and prospects. They will promote eco-friendly products and generate appointments for the outside sales division.