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Inside Sales & CLM Manager at Vodafone United States

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales, Digital Sales, Sales Management, Lead Management, Process Improvement, Performance Management, KPI Reporting, Customer Data Management, Coaching, Segmentation, Outbound Calls, Analysis, Operational Efficiency, Team Coordination, University Graduation, Office Tools

Industry

Telecommunications

Description

Inside sales & digital sales (click to door) management Manage and coach the sales team of the dealer, increase conversion rate of half leads and full leads Prioritise process improvements that will boost digital sales and follow the execution together with digital teams Work on alternative dealer models for profitable growth. Work on new methods to increase fixed and solution sales of inside and digital channel CLM Central management of all leads coming from digital channels, outbound calls or campaigns Verification and allocation of leads according to segmentation rules Generation of new leads through outbound calls Performance management of leads Coordination and performance management of call center with regular KPI follow up meetings Reporting and analysis Process optimization and operational efficiency Management of customer data according to KVKK and GDPR University Graduation from a reputable University, from Business Administration, Economics, Social Sciences or Engineering Faculties Experience in sales channel management, inside sales and/or lead management Good command of Office tools Not a perfect fit? Worried that you don't meet all the desired criteria exactly? If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

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Responsibilities

Manage and coach the sales team to increase conversion rates and boost digital sales. Oversee lead management and performance metrics while optimizing processes for operational efficiency.