Inside Sales Coordinator at EKK Eagle America Inc

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Account Management, Communication Skills, Organizational Skills, Attention to Detail, Multi-tasking, Problem-solving, Microsoft Office Suite, CRM Experience, Team Collaboration, Data Accuracy, Sales Process Efficiency, Customer-centric Approach, Innovative Thinking, Adaptability, Dependability

Industry

Manufacturing

Description

Description General Position Summary: The Inside Sales Coordinator (ISC) is a full-time, exempt position responsible for managing internal sales activities for assigned customer groups. This includes handling new inquiries, coordinating customer and part setup, and supporting the overall sales pipeline. This role requires close collaboration and continuous communication with Sales Managers, Product Management, and Sales Support Specialists. The ISC also facilitates customer inquiries with EKK plants and suppliers to ensure timely, accurate, and customer-focused responses. Essential Job Functions: • Respond to customer quote inquiries via email or portals (e.g., SCV/Ariba). • Coordinate account management with Account Managers and Sales Support Specialists. • Manage CRM inquiries (prototype samples, quotes, test requests, tooling). • Track and improve data accuracy and sales process efficiency. • Submit requests for costing and trial part builds; organize factory quotes. • Communicate customer-specific requirements to relevant stakeholders. • Collaborate with Sales and Operations to ensure timely delivery of requested information. • Generate and distribute sales reports for management. • Provide item master data, pricing, and cost information for QuickBooks input. • Support assigned account team in daily operations. • Verify contracts with internal stakeholders. • Facilitate resolution of customer issues between EKK plants or vendors. • Assist with promotional materials and coordinate with Product Management and Marketing. Requirements Knowledge, Skills & Abilities: • Strong customer service, marketing, and sales account management experience. • Excellent verbal and written communication skills. • Exceptional organizational skills and attention to detail; ability to multi-task. • Positive, dependable, and adaptable attitude. • Proficiency in Microsoft Office Suite; CRM experience preferred. • Ability to build strong internal and external partnerships. • Self-starter with quick learning ability and problem-solving skills. • Customer-centric approach with innovative thinking and willingness to take informed risks. Required Job Related Certificates/Licenses: Bachelor’s degree and a valid driver’s license

Responsibilities

The Inside Sales Coordinator manages internal sales activities for assigned customer groups, including handling inquiries and coordinating customer setups. This role requires collaboration with Sales Managers and other stakeholders to ensure timely and accurate responses to customer needs.