Inside Sales Coordinator at JOHNSON HEALTH TECH TRADING INC

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

20.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, CRM Management, Organizational Skills, Microsoft Office, Adobe, Customer Communication, Lead Generation, Accounts Receivable Management, Service Coordination, Tradeshow Support

Industry

Wholesale

Description

Description Pay: $18-$20 per hour, based on experience. Hours: 8am-5pm, Mon-Fri Location: 10759 Hampshire Ave S. Bloomington, MN 55438 Position Overview: The Inside Sales Coordinator will assist the JFW Commercial Sales Team by providing various administrative and operational support to ensure a smooth and efficient delivery of products to our customers. Responsibilities: Administrative Sales Support: · Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed · Manage the commercial CRM (Customer Relationship Management) system by: o Assign sales leads o Set up new users and train new Commercial Account Managers · Maintain retail referral program: o Oversee distribution of leads o Contact Commercial Account Managers (CAMs) as needed to update their lead status and track wins/losses and report for commissionable purposes · Assist CAMs with Certificates of Insurance (COI) · Assist with supplier registrations and web portals · Coordinate lead generation for CAMs o Assist in scheduling appointments o Manage all lead generation systems; qualify and distribute warm leads to sales team Operational Support: · Facilitate the steps through delivery of items are finalized. o Provide oversight on submitted orders for accuracy in product, customer information, payment terms, etc. o Communicate ETAs, shipping updates, delivery timelines, and site readiness o Own the communication between the customer, operations, sales, and installation o Manage unforeseen delays and site readiness issues and communicate to all necessary parties · Service coordination and management o Oversee all open service needs for the assigned sales team o Provide communication and coordination with the service team and 3rd party to achieve resolution o Establish a continuous line of communication with the customer and sales as the process progresses to resolution at every step of the process o Own the process from identification of issue through resolution with communication to all parties Accounts Receivable (AR) Management: · Coordinate open accounts receivables between sales, accounting, and the customer and updating the status on AR document · Proactively contact the customer for updates on payment status and collecting payments as needed · Provide W9, COIs, invoices, etc. as needed to assist with swift payment Tradeshow Support: · Prepare tradeshow kits for new markets and replacement of old kits as needed · Inventory giveaway products for tradeshows · Package swag kits to support shows and ship them out preshow · Follow up on trade show registrations clarifying needs for show with CAM and coordinating with operations and 3rd parties · Oversee and manage tradeshow booth assets for assign market · Assess and evaluate effectiveness post-show with Commercial Account Managers · Performs other duties as assigned Requirements Education: · High school degree or equivalent required · Additional training in administration, business or other related courses is preferred Experience: · Previous administrative experience and/or background is required Other Requirements: · Basic working experience with Microsoft Office programs including Word and Outlook · Experience working with adobe and/or other publishing software · Strong organizational skills · Must be punctual and reliable Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability#ZR

Responsibilities

The Inside Sales Coordinator will provide administrative and operational support to the sales team, ensuring efficient product delivery to customers. Responsibilities include managing CRM systems, coordinating service needs, and overseeing tradeshow preparations.