Inside Sales Coordinator at JOHNSON HEALTH TECH TRADING INC

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

25.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, CRM Management, Lead Generation, Sales Support, Customer Service, Order Processing, Accounts Receivable, Microsoft Office, Word, Outlook, Adobe, Communication, Scheduling, Data Entry, Problem Solving, Organizational Skills

Industry

Wholesale

Description

Description Pay: $20 - $25 per hour, based on experience. Hours: 8am-5pm, Mon-Fri Location: 10759 Hampshire Ave S. Bloomington, MN 55438 Position Overview: The Inside Sales Coordinator will assist the JFW Commercial Sales Team by providing various administrative and operational support to ensure a smooth and efficient delivery of products to our customers. Responsibilities: Administrative Sales Support: • Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed • Manage the commercial CRM (Customer Relationship Management) system by: o Assign sales leads o Set up new users and train new Commercial Account Managers Maintain retail referral program: • Oversee distribution of leads • Contact Commercial Account Managers (CAMs) as needed to update their lead status and track wins/losses and report for commissionable purposes Coordinate lead generation for CAMs • Assist in scheduling appointments • Manage all lead generation systems; qualify and distribute warm leads to sales team o Hit assigned monthly targets for new lead generation o Find and qualify new opportunities. Introduce the company and solutions to the customer and warm the relationship and opportunity to pass to outside sales Operational Support: • Facilitate the steps through delivery of items are finalized. o Provide oversight on submitted orders for accuracy in product, customer information, payment terms, etc. o Communicate ETAs, shipping updates, delivery timelines, and site readiness o Own the communication between the customer, operations, sales, and installation o Manage unforeseen delays and site readiness issues and communicate to all necessary parties • Service coordination and management o Oversee all open service needs for the assigned sales team o Provide communication and coordination with the service team and 3rd party to achieve resolution o Establish a continuous line of communication with the customer and sales as the process progresses to resolution at every step of the process o Own the process from identification of issue through resolution with communication to all parties Accounts Receivable (AR) Management: • Coordinate open accounts receivables between sales, accounting, and the customer and updating the status on AR document • Proactively contact the customer for updates on payment status and collecting payments as needed • Provide W9, COIs, invoices, etc. as needed to assist with swift payment Performs other duties as assigned Requirements Education: • High school degree or equivalent required • Additional training in administration, business or other related courses is preferred Experience: • Previous administrative experience and/or background is required Other Requirements: • Basic working experience with Microsoft Office programs including Word and Outlook • Experience working with adobe and/or other publishing software • Strong organizational skills • Must be punctual and reliable Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability#ZR

Responsibilities

The Inside Sales Coordinator provides administrative and operational support to the commercial sales team, including managing CRM systems and lead generation. They also oversee order delivery processes, service coordination, and accounts receivable management.