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Inside Sales Coordinator - Level II at CUMMINGS INC

Chandigarh, Chandigarh, India -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Verbal Communication, Written Communication, Sales Coordination, Order Management, Quotation Preparation, Inventory Tracking, Problem Solving, MS Office, ERP, CRM, Sales Documentation, Analytical Skills, Collaboration, Priority Management

Industry

Motor Vehicle Manufacturing

Description

* Respond to customer enquiries received through calls, emails, and other electronic channels in a timely and professional manner. * Support customer-facing sales teams by preparing budgetary quotations for standard and less complex requirements. * Coordinate customer visits, meetings, and sales events, including preparation and execution support. * Process customer orders and generate order acknowledgements, invoices, and shipping notifications. * Communicate order status, inventory updates, delivery timelines, and other sales-related information to internal and external stakeholders. * Assist in resolving customer concerns related to orders, shipments, and after-sales support. * Compile, analyze, and report inventory and stock status information where processes are standardized and repetitive. * Support branch operations and retail sales activities to ensure smooth execution of sales processes. * Collaborate with cross-functional teams to improve customer satisfaction and operational efficiency. * Maintain accurate sales and customer records while supporting sales pipeline activities and forecasting processes. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

The role supports the sales cycle by responding to customer enquiries, preparing quotations, and processing orders. It also involves coordinating sales events and maintaining communication between customers and internal stakeholders to ensure operational efficiency.