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Inside Sales Coordinator - Level III at CUMMINGS INC
, , Costa Rica -
Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales Support, Order Processing, Inventory Management, Technical Data Gathering, Communication, Problem Solving, Event Coordination, Decision Making, Budgetary Quotes, Lead Qualification, Customer Engagement, Collaboration, Sales Coordination, Order Acknowledgements, Shipping Notices

Industry

Motor Vehicle Manufacturing

Description
GPP Database Link Job Summary: Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision. Key Responsibilities: Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks.

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Responsibilities
The Inside Sales Coordinator supports the customer-facing sales force by responding to customer inquiries and processing orders. They compile budgetary quotes and communicate order statuses while resolving customer issues as needed.