Change your job, change your workplace, change your future…
Ricoh Finland are looking for an Inside Sales Coordinator to join their team in Espoo!
As an Inside Sales Coordinator, you will play a key role in handling inbound sales leads, responding to customer queries, and supporting the sales team in managing customer relationships. This is an excellent opportunity for individuals with previous junior sales/coordinator experience to further develop their career and progress towards role as a Key Accounts Manager. You’ll be instrumental in upselling, cross-selling, and helping Ricoh Finland grow their customer base.
This role is a fantastic stepping stone for individuals looking to advance their career in sales. With the right skills and dedication, you will have the opportunity to progress into a Key Account Manager position, managing high-value clients and driving strategic business growth.
If you’re looking to take the next step in your sales career and work in a dynamic, supportive environment, we’d love to hear from you!

What you will be doing

• Handle inbound sales inquiries and customer queries, providing timely and professional responses.
• Build and maintain a strong understanding of Ricoh Finland’s products and services, allowing you to present them effectively both internally and externally.
• Develop and nurture positive relationships with existing customers to enhance satisfaction and foster long-term engagement.
• Research customer needs to identify sales opportunities, including upselling and cross-selling solutions to current customers.
• Manage customer processing and sales for both existing and potential clients.
• Provide support to Key Account Managers in managing larger client relationships and sales efforts.
• Act as a subject matter expert on sales processes and tools, supporting sales team to ensure, that accurate information is maintained in CRM (Siebel).

You will ideally have

• Previous experience as a Sales Coordinator or Sales Assistant, with B2B sales skills and familiarity with CRM systems (preferably Siebel).
• Experience in a similar sales support or coordination role, with a desire to grow into a Key Account Manager position.
• High attention to detail and eager to learn with an enthusiastic attitude towards building relationships, learning new skills and driving towards targets.
• Fluent in English and Finnish

In Return For Your Commitment, You Can Expect

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We Are An Equal Opportunities Employer
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.

• Handle inbound sales inquiries and customer queries, providing timely and professional responses.
• Build and maintain a strong understanding of Ricoh Finland’s products and services, allowing you to present them effectively both internally and externally.
• Develop and nurture positive relationships with existing customers to enhance satisfaction and foster long-term engagement.
• Research customer needs to identify sales opportunities, including upselling and cross-selling solutions to current customers.
• Manage customer processing and sales for both existing and potential clients.
• Provide support to Key Account Managers in managing larger client relationships and sales efforts.
• Act as a subject matter expert on sales processes and tools, supporting sales team to ensure, that accurate information is maintained in CRM (Siebel)