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Inside Sales Coordinator at Sky Lift Inc

Lorain, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inside Sales, Order Processing, Communication, Critical Thinking, Multi-tasking, Attention To Detail, Microsoft Office, NetSuite, ERP System, Teamwork, Accountability

Industry

Machinery Manufacturing

Description

Description Position Summary We are seeking a motivated and detail-oriented Customer Service & Inside Parts Coordinator to join our team. This role is ideal for a professional who thrives in a fast-paced manufacturing environment and is passionate about delivering outstanding customer service while maintaining operational accuracy. --- Key Responsibilities · Provide customers with outstanding service and support · Assist in handling customer satisfaction and resolving customer complaints professionally and efficiently · Build and maintain strong rapport with customers · Provide quotes and process orders for customers · Coordinate with other departments on orders --- Required Skills & Qualifications Core Skills: · Excellent verbal and written communication skills · Strong critical thinking skills with the ability to work independently · Ability to multi-task in a demanding environment while maintaining attention to detail · Proficiency in Microsoft Office applications · Experience with NetSuite (or equivalent ERP system) is a plus Basic Requirements: · Minimum of two (2) years of customer service experience · Basic accounting or financial knowledge · Ability to work effectively in a team-based environment · Ability to successfully pass pre-employment drug screening and background check --- What We’re Looking For The ideal candidate is customer-focused, organized, and proactive, with a strong sense of accountability. You should be comfortable working cross-functionally with multiple departments while ensuring customers receive accurate and timely service. --- If you are looking for an opportunity to grow within a collaborative manufacturing environment and contribute to a company that values quality and customer satisfaction, we encourage you to apply.

Responsibilities

The coordinator will provide outstanding service and support to customers, assist in resolving complaints professionally, and build strong customer rapport. Responsibilities also include providing quotes, processing orders, and coordinating fulfillment activities with other internal departments.