A GLOBAL LOGISTICS FREIGHT FORWARDING COMPANY IS LOOKING FOR AN INSIDE SALES/CUSTOMER SERVICE CANDIDATE TO SUPPORT THEIR SALES TEAM. THE IDEAL CANDIDATE WILL HAVE EXPERIENCE WITH FREIGHT FORWARDING INDUSTRY AND HAVE GREAT COMMUNICATION SKILLS.

Responsibilities

• Maintain customer/vendor relationships
• Handles business inquiries by phone and emails
• Gather data on competitors and analyze prices, sales, and methods of company’s customer service and compile data, evaluate it and make recommendations respecting pricing of cargo transportation services
• Provide assistance in import/export operation as necessary
• Handles phone calls and emails from customer and overseas agents
• Other duties as assigned by the management

Requirements

• Associate’s Degree or equivalent combination of education and experience
• Experience with freight forwarding company is preferred
• Experience with a Japanese company is a huge plus
• Strong written and verbal skills in English with an outgoing and social personality
• Strong Microsoft Office skills. Excel/Word experience required
• This position will not support visa sponsorship
• This position will not support relocation costs

This position includes working in a manufacturing and/or warehousing work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant’s provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Freight forwarding: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In perso

• Maintain customer/vendor relationships
• Handles business inquiries by phone and emails
• Gather data on competitors and analyze prices, sales, and methods of company’s customer service and compile data, evaluate it and make recommendations respecting pricing of cargo transportation services
• Provide assistance in import/export operation as necessary
• Handles phone calls and emails from customer and overseas agents
• Other duties as assigned by the managemen