THE MURRAY A. PERCIVAL DIFFERENCE

We’ve built our reputation as a trusted supplier in the electronics industry by being more than order-takers—We’re Responsive with Definitive Answers, We Take Personal Responsibility and We Provide Authentic Team Support. If you have the drive to take ownership, the curiosity to keep learning, and the confidence to make decisions that put customers first, you may be exactly who we’re looking for.

ABOUT THE ROLE

The electronics industry drives innovation in nearly every part of modern life, from healthcare to communications to manufacturing. For over 65 years, Murray A. Percival Company has supported this critical sector by delivering reliable products, expertise, and service. As an Inside Sales & Customer Service Specialist, you will play a key role in ensuring our customers receive the support they need to keep this industry moving forward.

WHAT YOU’LL DO

• Be the first point of contact for customers, answering calls and emails with professionalism.
• Process quotes and orders with accuracy and speed—keeping the flow from inquiry to delivery seamless.
• Troubleshoot logistical challenges and provide proactive solutions when timelines shift.
• Partner with Outside Sales to support customer accounts and ensure long-term satisfaction.
• Keep CRM and ERP systems up to date so colleagues have clean, reliable data to work from.
• Make decisions with confidence, guided by company values and customer-first thinking.