The Inside Salesperson will be responsible for managing small accounts, supporting marketing initiatives, assisting with CRM updates, and providing quotation creation support for the business development team. The ideal candidate will be detail-oriented, proactive, and capable of multitasking in a fast-paced environment..
· Manage a portfolio of smaller accounts for services, providing excellent customer service and ensuring their needs are met.
· Build and maintain strong, long-lasting client relationships.
· Handle routine enquiries, renewals, and upselling opportunities.
· Collaborate with the marketing team to support campaigns, promotions, and lead generation initiatives.
· Provide feedback from clients to assist with refining marketing strategies.
Help track and analyse the effectiveness of marketing efforts in relation to small accounts.
· Maintain and update the CRM system with accurate customer and lead data.
· Track sales activities, customer interactions, and ensure data is up to date for reporting and analysis.
· Assist the sales team in using CRM tools effectively to maximize performance.
· Assist in the preparation and creation of quotations for the business development team.
· Ensure quotations are accurate, timely, and in line with client specifications and business standards.
· Follow up on quotations to gather feedback and drive closure of sales.
· Identify new business opportunities within the small account portfolio.
· Collaborate with Business Development Managers (BDMs) to support new business opportunities.
· Attend occasional client meetings or calls when required.
· Assist marketing with lead generation and lead assignments.
Provide regular reports on account status, sales performance, and marketing feedback to the General Manager and Head of Sales.
Ensure all sales-related documentation is maintained accurately and in a timely manner.
Why choose us?
We offer a fantastic benefits package, including:
Cycle to work scheme
Medicash Healthcare Plan
Employee Assistance Programme
Life Assurance 4x salary
Income Protection up to 75% salary
Company sick pay
Increasing holidays with length of service
25 days holiday plus Bank Holidays with the option to buy or sell up to 5 more days
Enhanced maternity leave pay
Have your birthday off work.
Job Type: Full-time
Pay: £28,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Free parking
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Experience:

• customer service: 2 years (preferred)

Work Location: Hybrid remote in Rochdale OL16 4N

Please refer the Job description for details