ABOUT OUR BUSINESS

JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.

ROLE OVERVIEW

Our Inside Sales Executives are absolutely pivotal to our continued growth and success. As a rapidly growing business both in size and turnover, we’re looking for new people to join our Inside Sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You’ll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. This is transactional telesales where you will be authorising costs, booking engineer visits in and contracting customers over the phone and via email.

KEY TASKS

Making outbound sales calls using leads generated through our digital marketing team and also developing your own pipeline of customers
Managing new and existing customer accounts
Developing sales opportunities in partnership with your field sales colleagues
Meeting/exceeding dynamic KPI’s set within the contact centre
Knowledge and Skills (what you know and what you can do)
Essential -
Confident and effective communicator
Collaborative and Positive outlook
Knowledge of all Microsoft office applications
Desirable -
Knowledge of what JLA has to offer on compliance
Experience (what you have done)
Essential -
Experience of outbound lead generation / telesales
Experience of transactional sales, closing/winning sales (preferably on the phone)
Experience of working in a customer-centric position over the phone
Experience in account management
Desirable -
Have worked in a commercially driven environment
Personal qualities (the way you think and act)
Essential -
The ability to work successfully in a fast-paced, target-driven environment
Highly motivated
Driven by your own results
A curious mind, interested in our customers, our markets and our business
Ability to speak to a varied range of people
Eager to learn and build a career in a dynamic sales organisation
Job Types: Full-time, Permanent
Pay: Up to £24,500.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Work from home

Schedule:

• Monday to Friday

Work Location: In perso