Inside Sales Executive at Lyreco Group

, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Product Selection, Outbound Calls, Email Marketing, Sales Negotiation, Effective Communication, SAP, Microsoft Office, Telemarketing, Telesales

Industry

Retail Office Equipment

Description

Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of existing business through pro active outbound calls & email marketing promotions. Influences customers to buy products and to give product information and price quotations. To maintain & update the customer general data (Email, PIC, Contact number) To attend customer's feedback and handle customer related enquiries and complaints To execute any promotion implemented by Marketing/Sales for re-activation or existing customer under the vacant territories Provide excellent customer experience and maintain high level of service and professionalism at all times Contributes to team effort by accomplishing related results as needed All other adhoc reasonable assignment assigned to you from time to time Qualifications Minimum Diploma level SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills, Effectice communicator. Fluent in oral and written English. Minimum 1 year of relevant experience in handling outbound calls/Telemarketing/Telesales The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 10,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.

Responsibilities

The Inside Sales Executive is responsible for establishing customer relationships and providing product solutions to meet workplace needs. They will also handle customer inquiries, complaints, and execute marketing promotions for customer reactivation.