Inside Sales Home Health Representative at ADT Security

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

13.0

Posted On

06 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Verbal Skills, Listening Skills, Interpersonal Skills, Typing, Product Knowledge, Inside Sales, Customer Service

Industry

Security and Investigations

Description

Hourly base plus UNCAPPED commission Position Summary: To receive inbound telephone calls as a result of various marketing campaigns targeted to ADT's Personal Emergency Response Service and successfully position interested customers for a system that fits their needs. * Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and setting up an order. * Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc. * Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet through various campaigns Remote locations considered for hire: If you do not see your State listed below, we cannot proceed to hire. Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming. Schedule: 12:30 PM – 9:00 PM EST Monday - Friday ; Saturday rotation: every 3rd Saturday; weekday off provided. Education/Certification: * High school diploma or equivalent. Experience: * 1 year inside sales or equivalent sales experience preferred. Skills: * Good communication skills. * Strong verbal skills. * Excellent listening skills. * Positive interpersonal skills. * 20 wpm accurate typing. * ADT specific product knowledge. Pay and Benefits Disclosure: The pay range for this role is $13.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application close date: June 5th, 2026. ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more. Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here [https://jobs.adt.com/working-at-adt/].

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Responsibilities

Handle inbound and outbound calls to sell Personal Emergency Response Services to new and existing customers. Guide prospects through the selling path by determining needs and setting up orders to ensure customer satisfaction.