Inside Sales Hongkong and Customer Service MTR at MORGAN ADVANCED MATERIALS & TECH I

Cheung Sha Wan, New Territories, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, MS Office, Detail-Oriented, Organized, Interpersonal Skills, Communication Skills, Cantonese, Mandarin, English

Industry

Glass;Ceramics and Concrete Manufacturing

Description

Overview At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials. Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers. Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index. Responsibilities Job Responsibility Handle customers’ inquiry through email & phone including prepare quotation and invoice, materials ordering, arrangement of delivery, etc. Work closely with inter-company and keep track of the production and delivery status. Prepare reports and sales forecast as necessary. Maintain customer relations and contribute to long lasting customer satisfaction Perform general clerical and office administrative duties Assist Business Manager on handling all administrative jobs / other ad-hoc task Qualifications Job Requirements: F.6 or above Minimum 3 years of experience in sales support and customer service, prefer in E&M Industry Proficient in MS Office, Word and Excel Details-oriented, well organized and good interpersonal skills Willing to learn and able to work independently Good communication and customer service skills Proficient in English, Cantonese & Mandarin Immediate available or short notice is highly preferred What we offer: 5-day work week, public holidays Double pay and performance bonus Medical and dental insurance On the job training Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1

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Responsibilities

Handle customer inquiries through email and phone, including preparing quotations and invoices. Maintain customer relations and contribute to long-lasting customer satisfaction.